RETURNS & FAQs

 

Return Policy

If you need to return your item for any reason, you have 14 days from receipt to do so. All items must be returned unused and in the original, unopened packaging (shrinkwrap must be intact on paper goods). The cost of return shipping will be deducted from your credit.
Refunds will be issued after the item has been received and inspected.
Damaged returns and returns sent back without prior authorization will be returned to sender.

 

 

FAQs

Mrs. Montague is the alter ego of Homie HQ. We think of her as the super posh adult nanny we all wish we had.

We accept all major credit cards and PayPal.

We currently ship to all 50 states in the U.S. We are working to expand our international destinations.

No, you are absolutely welcome to checkout as a guest. Signing up for an account, however, allows you to checkout quicker in the future and track past orders.

Please email Mrs. Montague to inquire about the status of the item you are after. We do our best to restock ASAP.

We cannot guarantee any changes or cancellations after an order has been placed. Should you need to make changes, please reach out to Mrs. Montague ASAP and we will do our best to accommodate.

Please email Mrs. Montague to initiate a return. Any returns received without prior authorization will be returned to sender. 

Please email Mrs. Montague within 5 days of receiving your order. Be sure to include images of the damaged item, as well as an image of the box the item arrived in. Do not throw away the box or damaged item before making a claim.

The best way to reach us is to email mrsmontague@homienyc.com

Absolutely! Please see our full Privacy Policy here.